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Shipping Information

International Shipping (outside of Canada or Mexico)
Special Circumstances
Canada or Mexico

All orders $80 or over ship free.*

*Free Ground Shipping is available for orders over $80.00, shipped to a street address within the Continental United States.  Free Shipping is not available to Post Office Boxes or destinations outside the lower 48 states.

Domestic Shipping Rates:


Order from 0 to $19.99 Order from $20.00 to $79.99
Order of $80 or more
Ground (~ 1 week in transit) $5.95 $8.95 FREE* 
Priority Mail (2-3 days in transit) $8.95 $9.95 $9.95
Post Office Box (must choose for PO Boxes) $8.95 $9.95 $9.95
Non Continental U.S. (AK, HI, Territories) $9.95 $12.95 $12.95
APOs (Thanks for serving our country!) $5.95 $8.95 FREE
FedEx 2nd Day Guaranteed ** $11.00 $15.00 $19.00

 

Shipping to Canada or Mexico

Orders to Canada and Mexico are generally sent via United States Postal Service Priority Mail. FedEx Ground may be used. Shipping charges are below:

  Order from 0 to $19.99 Order from $20-199.99 Orders over $200
United States Postal Service $14.95 $27.95 $39.95

For international orders, any taxes or duties assessed by your country are the responsibility of you, the recipient. 

When can I expect to receive my order?

Our goal is, for in stock items, your order be shipped within 3 business days of the day you place it. For example, orders placed on Monday will generally ship by Thursday. Orders placed on a Friday will generally ship by the next Wednesday. Our goal is to get your order to you as quickly and economically as possible. Please select your shipping method based on the following guidelines.  Orders often go out in one business day.  Please note that the times listed above are time the items are expected to take in transit (once shipped).

Shipping Options- Continental (U.S.)

Ground Delivery (~1 week)
Parcel Post is our standard delivery method.  This is the default option. If you choose Ground Service, you should allow up to a week in transit or 8 business days total. If you would like your order more quickly, there are options for quicker delivery.  How long this will take will depend on your proximity to our shipping location in Cincinnati, OH. 

Priority Mail (~2-3 business days)
For an additional charge, you can ensure your order ships via Priority Mail. Priority Mail packages generally ship within 2 business days of the order being placed. We suggest only choosing this option if you are in a particular hurry, as we upgrade many of our shipments to faster methods without charging you extra (see below for Discretionary Upgrades).  Please keep in mind that Priority Mail is not guaranteed service.  According to the U.S. Post Office, it normally takes 2-3 business days in transit. But, they do not guarantee this. Also, while we include Delivery Confirmation on all of our Priority Mail packages, this is not the same as tracking.  The Post Office often does not update their website with the status of the package until after it is delivered and they cannot tell us where it is during transit.

FedExpress 2nd Day Guaranteed
** Available to street addresses in the Continental U.S. only.  Generally, we try to get it out the next day, and you will have it two business days after that. If you would like to email us to try to get it out for you same day, we will do our best. NO Post Office boxes. If you choose FedEx 2nd Day and enter a Post Office box as the shipping address, we will ship Priority Mail. No refund will be given for the difference.

APOs
We gladly ship to APOs. We are honored to be able to provide this service for those in the military.  APO orders will go out via the U.S. Post Office.  Most APO orders will ship via Priority Mail (at no extra charge).  Unfortunately, Delivery Confirmation and Tracking are not offered by the Post Office for APOs. 

Post Office Boxes
You must choose this option if your order is being shipped to a Post Office box.  If the option is not chosen, we will make the adjustment for you.

Discretionary Upgrades for Ground Delivery Orders
At our discretion, we provide free shipping upgrades to a Ground Carrier that provides tracking or to Priority Mail with Delivery Confirmation. For very small orders, we generally upgrade to First Class mail. If you would like to ensure your order ships via Priority Mail, please select the Priority Mail option. Whether or not we provide discretionary upgrades depends on your order total, the weight of the order and your location relative to Cincinnati, OH.


Special circumstances:
If you have any special needs (like Saturday or Sunday delivery), please call and we will try to accommodate you.


Alaska, Hawaii and U.S. Territories

Please choose this option if you live in the U.S., but outside of the Continental U.S. This is for delivery via the U.S. Post Office. If you have requirements for faster delivery, please contact us.

International Shipping

We ship internationally to Canada and Mexico only. Your package will be sent via the United States Post Office who will hand it off to the mail service in your country. It might take a while to arrive due to international customs.