Privacy & Security

How we use your information- Privacy

Your privacy is extremely important to us.  We have been in business since May 2002.  The trust placed in us by our customers is absolutely essential to our success.  We understand that and do all we can to earn and protect that trust.  Any information we collect about you is used solely to deliver products, protect you from credit card fraud, accurately collect payment and keep you informed of products and information that may be of interest to you.  We do not share your personal information with any outside companies or "partners".   

Your e-mail address

We  collect your e-mail address when you place an order, if you enter a contest or if you volunteer to join our mailing list.  This address is used primarily to communicate with you about your order.  We also periodically send out informational and promotional newsletters.  If you provide your e-mail address, you are automatically added to that list. However, opting out of that list is as simple as clicking a link at the bottom of any e-mail you receive from us. By opting out, you are immediately and permanently removed from our list; unless and until you manually add yourself back in. Your e-mail address is not sold or given to any other companies or "partners".

Is my transaction safe?- Security

Our site uses state-of-the art encryption.  We use industry standard SSL.  Your information is sent in a code so that even if anyone could see it, they could not read it.  The likelihood of your card number being stolen while traveling over the Internet is far less than when you use your credit card in a department store or in a restaurant where paper copies of your credit card number are readily available to thieves.  That is where credit card numbers are stolen most often.

But, what if someone does steal my credit card number?

Again, this is very unlikely when doing business on the internet. Your card number is encrypted while being transmitted. We take every security measure at our location and undergo an an annual audit to be certain we are doing everything properly.   But, let's assume the worst.   Someone takes your credit card number.  As soon as you find out (whether it's over the Internet or someone steals your wallet), report it.  At this point, you are not liable for any charges. That's the law.  From the Federal Trade Commission

"If you lose your credit or charge cards or if you realize they've been lost or stolen, immediately call the issuer(s).  Many companies have toll free numbers and 24 hour service to deal with such emergencies. By law, once you report the loss or theft, you have no further responsibility for unauthorized charges. In any event, your maximum liability under federal law is $50 per card."  

Most credit card companies will not even hold you to the $50 as long as you promptly report your card stolen, once you know.  Just a tip from us to you, do not pay for credit card "loss protection"  That's the real rip off according to the FTC.